Printers

Let’s not sugarcoat anything here: Printers are, beyond a shadow of a doubt, the black hole of the entire technological industry. Nothing else comes close to the printer community’s collective display of incompetency.

Nowhere else is there ever any glimmer of a doubt about communication between electronic devices—much less ones that are hardwired to each other. You never have to unplug and re-plug your power cord into the wall four times because your laptop doesn’t recognize the outlet. Your flash drive doesn’t have to upload a test document every time you connect. Your mouse doesn’t have only one button that sometimes means power, sometimes means reset, sometimes means I’m ready for side two, and sometimes means Chance Time! depending on when or how hard you press it. Your external hard drive has no problem understanding when you need to stop a file transfer, and doesn’t go completely bonkers any time you hit the cancel button, or attempt to transfer the file anyway the next time you plug the drive in to anything.

You’ll probably hear those sorts of complaints about anywhere. In fact, CollegeHumor made an incredibly accurate cartoon about the whole situation.

But here’s a new bit of criticism I’d like to add to the mix: it is quite nearly impossible to buy a printer that fits the specifications of what you’d like it to do.

Buying an external hard drive is simple: it’s got a certain amount of space (Gigabytes or Terabytes) and can store a correlated (and easily calculable) number of documents or files. If you’re picky, you can pick whether you want a USB 2.0 cord (pretty fast) or USB 3.0 cord (really fast).

As for printers:

  1. Honest to goodness, I don’t care that one printer can spew out 120 pages per minute while its competitor can only muster 110. If I’m looking to do 100 documents a minute, I’m probably not in the market for a printer that’s under $100. (Further, I should probably think about loosening up my schedule.)
  2. I don’t care that the printer is wireless. More than most anything else electronic, I’m okay with my printer being wired. The overarching premise of printing is that I need something on my computer to be in my hands—I don’t want it far away from me! And further, given all the other headaches printers have, why would I want to add network connectivity to the list of foreseeable problems?
  3. I don’t need to scan, and I don’t need to photocopy, and I don’t need to receive faxes. I want a printer. Your frivolous bells and whistles do not amuse me.
  4. Most of all, why, for the life of me, is it so damn near impossible to find an honest explanation of how many printed pages I’ll get out of one ink cartridge? And not under the circumstances where my first 60 documents only use Cyan, and my next 60 only use Magenta, and my next 60 only use Yellow, and I’m using the impossible-to-find Express Settings which drain less ink. If I know that I print about 30 documents per month, I think it’s entirely reasonable that you tell me approximately how often I’ll need to come back and buy more ink—or if I’m better off buying $0.30 a page prints at my local FedEx.

I tried printing this article, but the printer couldn’t decide whether the printer door was open or there was a paper jam.

Relevant (NSFW language)

Airlines

Being Mark Cuban would be great.

I recently read that Cuban is starting a rival company to the Bowl Championship Series (BCS), the current system for determining the year’s best NCAA football team. Everyone hates this system (the structure is stupid). Cuban hates this system. So, he’s doing something about it.

I’m not fortunate enough to have silly amounts of capital floating around at my convenience. All I get to do is rant about the annoying things I’m exposed to.

More often than not, I’m annoyingly exposed to airline travel. So here’s today’s idea: I’d like to start an airline and introduce a massive reconfiguration of the current pricing system.

Think about this: Isn’t it a little funny that indirect flights are cheaper than direct flights? Granted, from the simple consumer’s standpoint, an indirect flight is a lesser good (more time, stress, probability of delay, etc.) and thus should cost less. But aren’t indirect flights a lesser good from the airline’s point of view, too? You’re looking at what’s essentially two flights—two tanks of gas, two sets of pilots, two racks of salty snacks and sodas, the innumerable customer service disasters that occur when (*ahem*) one flight’s delay leads to missing the second leg—but the price of a direct flight to Chicago is priced about the same as a two-pronged flight from St. Louis to Chicago to Portland?

So, on that note: I want to start an airline that only sells direct flights. That’s it. I hope you weren’t expecting something terribly complicated. My costs are lower because all of my flights are direct. So my prices are lower, too.

And here’s how we’ll add fuel to the fire:

  1. No checked luggage. Nowadays, half of the airlines take your second carry-on and throw it underneath the plane anyway. And this airline flies domestic, only. If you can’t fit all your junk in two carry-ons, too bad. Sorry. There’s always Delta. (Try to) Have fun! Lighter planes (less fuel needed), smaller planes (less cargo space needed), quicker turnaround (fewer personnel, less airport real estate needed). Costs plummet, prices plummet.
  2. Flight routes leave at the same time on the hour, every time. Say, the St. Louis-Chicago flight always leaves at HH:43. I think of this as a calling card. People in the know could request “the 43 to Chicago at 8pm.” It’s also easier to remember when your flight takes off—I know my flight’s at 3-something, but 3:13 or 3:48? Do I need to head to the airport at 2:30 or 3:00?
  3. Flights every other hour. Well, ideally, flights every hour. Again, I like the idea of a calling card, but also, I’d hate for anyone to have to miss a flight. And I can’t imagine it being necessary to fly from city A to B every hour—that might create congestion.
  4. You can still get from St. Louis to Portland—there’s no indirect flights, you’ll simply have to buy two tickets. Two hours for a layover is tolerable (you’ve got your laptop, don’t you?), and understandable (you only paid $49 per ticket. Again, if you’re unsatisfied, there’s Delta).
  5. Buying a ticket is simpler. First, by eliminating vague, cloudy pricing. This ticket is $136 today. It could be more tomorrow. It could even be less. Who knows!? C’mon, we’re better than this, now. We’re good at the internet. We’ve got Travelocity, Kayak, Bing. We’ve seen how successful Groupon is. Here’s my deal: This flight is $49 until April 4th. Then, it’s $79 until April 14th. Then, it’s $99 until departure date. Or alternatively: This flight is $49 until 50 seats are sold. Then, it’s $79 until 50 more are sold. Then, it’s $99 until all seats are gone. You could, if you were daring, even evoke a Groupon model for flights: For the next 24 hours, all flights to Miami the first week in April are 60% off. No matter what, pricing is clear and easy to follow. And by the way: Naturally, when I’m searching for a flight, my dates are a little flexible. I don’t understand why you should have to click a checkbox every time to say “yeah, I wouldn’t mind seeing just a few other options that might make my trip cheaper.” This becomes the standard.
  6. Buying a ticket is fun. See: Groupon model. Also, instead of presenting a bunch of dropdown menus on the landing page, put a treasure map there. Drag a green O to where you’re starting, and a red X to where you’d like to end up (and of course, watch as a black dotted line marks the trails you could take to get from A to B). Skyscanner.net does this, and while I was studying abroad in Europe, I’d drag my marker across all the different destinations I was curious about to see what was affordable in the next two months. I loved that. My airline changes the game from I need to get to Indianapolis in the middle of May for my brother’s graduation to Maybe I’ll travel next month. I wonder if there’s anywhere I haven’t been that’s affordable?
  7. Of course, anything in the ticketing department—from pricing to deals to flight delays to weather updates—is linked to appropriate Twitter accounts that are specific to my airport.
  8. Personally, I rarely use the affiliate links to help find hotels and rental cars for the weekend. However, I do frequently dash over to Yelp to see what I might like doing once I’ve landed. So merge Yelp to the site, and use what I’ve reviewed in the past to make suggestions for junk to do.
  9. Free WiFi at the terminal around your gate. The lady at the desk can turn on an airport/hotspot/whatever, which you get the password to when you show her your ticket. Because I’m tired of these giant banners that promise me unlimited Wifi throughout the terminal, and then redirect me to a landing page that charges $9.95 for all day access as soon as I open a browser. That noise is intolerable.
  10. A little red/green tab on my seat in the plane that I can flip to let the flight attendant know that I’d like a drink, I’m sleeping and don’t want a drink, or I do want a drink even though I’m sleeping so please wake me up. In fact: maybe the lady at the desk has all the cans of Coke, or has vouchers for me to go pick one up at an airport vendor. That way I don’t have to stock a cart, or carry a cart, or perhaps most importantly, hire an extra flight attendant who I only really need to help shuffle the cart down the aisle without running over people’s feet. But I could see airports getting annoyed by this.
  11. No seatback/upright positions. Upright position never bothers me unless I’m in seatback position and the pilot requests that I go back to upright position as we’re preparing to land. Then, and only then, am I thinking man, upright position totally sucks. But maybe this is only me.
  12. Anything that Herb Kelleher did in that famous Case Study (heads up: this links to the .pdf) for Southwest Airlines that I read about a thousand times in every college marketing class ever.
  13. I’m on the presumption that the annoying instructional video at the beginning of every flight that teaches you step-by-step how to buckle the same seatbelt you’ve been using for the past hundred years is a requirement by some asinine bureaucratic/governmental/nonsensical organization that I’m simply not going to want to deal with. So in absolute, positive, utter spite of that, the seatbelts on my planes are all fucking complicated. And you’re not guaranteed to get the same type of seatbelt from flight to flight—so you better listen up as the stereotypically Black man, Asian woman, White guy with a grey beard, and guy with a pilot’s hat explain to you how to open all of the latches, pinch on both ends, press all the buttons in unison, turn the knobs, and tug on the loose end in precise order to ensure a snug fit.

Finally, we’ll need a name. I’m leaning towards Squareline. Primarily because I love puns. Secondarily because I think you could have a lot of fun, and do a lot of creative work with a logo set based on the contrast of squares and lines. And finally, because the name embodies the product: You’re getting a square deal.

Eat your heart out, Cuban.

South Park

I like South Park. It’s one of the few things I make an effort to watch on air. That list is probably comprised of South Park and football.

Kevin recently decided he’d like to get more into the show. But a sprawling episode list over 200 items long can be pretty daunting. As a starting point, I narrowed down a list for him of 40 of my favorites, which I figured I ought to share with you guys in blogopedia as well. They’re in chronological order, with “S01,” “S03” etc. as bookmarks to help you navigate.

[Suppose it’s worth pointing out, by the way, that South Park uses a lot of very crass humor and isn’t intended for children or the office. But you probably already knew that.]

  1. S01: Cartman gets an anal probe
  2. S03: Sexual Harassment Panda
  3. Chinpokomon
  4. Starvin Mavin in Space
  5. World Wide Recorder Concert
  6. S04: 4th Grade
  7. S05: It Hits the Fan
  8. Scott Tenorman Must Die
  9. How to Eat with Your Butt
  10. Butters’ Very Own Episode
  11. S06: Jared Has Aides
  12. Simpsons Did It
  13. Bebe’s Boobs Destroy Society
  14. A Ladder to Heaven
  15. The Return of the Fellowship of the Ring to the Two Towers
  16. S07: Krazy Kripples
  17. S08: Good Times With Weapons
  18. Up the Down Steroid
  19. Awesom-O
  20. Douche and Turd
  21. Quest for Ratings
  22. Woodland Critter Christmas
  23. S09: Mr. Garrison’s Fancy New Vagina
  24. The Losing Edge
  25. S10: Smug Alert
  26. ManBearPig
  27. Make Love, Not Warcraft
  28. Go God Go
  29. Go God Go XII
  30. Stanley’s Cup
  31. S11: Guitar Queer-O
  32. S12: Over Logging
  33. S13: The Coon
  34. Fishsticks
  35. Butters’ Bottom Bitch
  36. W.T.F.
  37. S14: Medicinal Fried Chicken
  38. You have 0 Friends
  39. Insheeption
  40. Crème Fraiche

All episodes (except 201, which isn’t on the list but otherwise would be) are available for free streaming at www.southparkstudios.com , and I think Netflix has ’em, too.

Of course, the most important questions: Did I miss any vital episodes? Did I blow it and mention a few crappy ones? Which ones are the best five? Etc.

“WARNING: SMOKING ALLOWED HERE”

St. Louis recently went under a city-wide smoking ban, which, naturally, comes with enough policies, guidelines, restrictions, quandaries, and political minutiae to skin a cat. I don’t know how many protocols that is. But figuring that guidelines and procedures rarely have sharp edges, one must assume it’s a lot.

Here’s one of the stipulations I find particularly enjoyable:

smoking allowed here

“WARNING: SMOKING ALLOWED HERE”

I first spotted this sign at DB’s in Soulard, and figured it to be a fairly clever tongue-in-cheek joke. “Warning,” in the event that it wasn’t clear before to smokers and non-smokers alike that smoking is dangerous. Ironic, because anyone planning on going to DB’s—a not-quite-but-almost-topless bar—should really have more immediate and visual worries than second-hand smoke. But primarily because smokers, especially, like to sneer in the face of that danger and authority. Be careful, smokers, you’ll actually have an opportunity to enjoy yourselves here!

Then I found out that these signs are mandatory. And according to one bar owner, the rules are very specific: ALL CAPS (cruise control), Arial font, plain black and white, clearly visible, etc.

Whoever’s in charge of making these policies clearly doesn’t get it. And it’s been the same guy for decades. He’s also responsible for:

As well as:

Aren’t you frightened?

Frankly, I’m (not a smoker, but theoretically) happier to light up a cigarette knowing that the man thinks it’s bad for my health, just as I was happier listening to alubms with lyrics that I suspected would make my parents’ blood boil.

And the deliciously ironic twist: signs like these have a history of effecting the opposite of the intended result. They’ve made more than one movie out of it. Every bar owner I’ve spoken to has cited better business since the stipulation-enforced ban—except for one, whose size to food served ratio requires them to ban smokers and either send them outside or to any of the four smaller bars down and across the street who pass under the smoking ban’s radar. Last I heard, they’re jostling with the area behind the bar, which can sometimes be considered walking space, and sometimes be considered storage space. If they get it just right, their ratio will go down, and they’ll be able to appeal.

So now, instead of bar/restaurants having a smoking section off to the side, the smoking section is now perched out right at the front door as I walk in. I bet concerned soccer moms couldn’t be happier. Mission accomplished?

“Banning” something from a rebel doesn’t work.

(PS – here’s how SouthPark dealt with rebels.)

 

Cell Phones

While my generation may not have lucked out much on the job front, I’ll say this much: We sure did luck out by getting grandfathered (hah!) in to our parents’ cell phone family plans.

(Another freebie: College student IDs that don’t have expiration dates.)

Netflix

What with all the social networking going around on the internet these days…

1) I want to recommend a movie to my parents. Why doesn’t Netflix have a “recommend” button?

2) Why haven’t I been given the option to “friend” my parents (or anyone else) on Netflix in the first place?

3) Netflix seems to have a solid algorithm for recommending new movies for me based on my viewing history. Given (2), why can’t I view my parents’ recommendations? Or better, a list of suggestions for movies we’d both like?

ZOMBIES!

AMC’s The Walking Dead is like one, long, expansive, immensely enjoyable zombie movie (Season 1’s total runtime hovers around 4.5 hours over 6 episodes).

Frankly, there’s a lot not to like. Many episode plots are unsurprisingly predictable, and feel like they’ve been done before. I’ve seen everything from Resident Evil’s waking up alone in the hospital in the middle of a fallen stronghold city to I Am Legend’s last scientist alive…and I’m sure even those motifs had been done multiple times before…AND we’re only six episodes deep. That said: it’s really well done. And again, at the very least, it’s one, long, expansive, immensely enjoyable zombie movie. If you’re into that sort of thing.

While I’m in the zombie mindset, here’s a couple of original zombie ideas (at least, as far as I know):

1. A zombie comedy movie (Zombedy?). As per standard procedure, zombie outbreak befalls, and hungry zombies spread their wares via bite. However, in this instance the inverse also holds true: protagonists can save their friends by biting zombies first. Maybe they discover that the cure is actually in human saliva and equip themselves with Super Soakers, or maybe it’s inexplicably simply the act of being perforated by teeth, and the protagonists go digging through cemeteries of healthy, dead people to collect jawbones for ammunition. Invariably, the love interest of a secondary protagonist will turn into a zombie, the two will bite each other at the same time and alternatively transform from zombie to human and back into recursion. Take plenty of comedy cues from Zombieland, or hell: use this as the plot for a sequel.

2. A zombie reality TV show. Seriously. Doesn’t the zombie trope have the perfect makings of reality TV? Your goal as a contestant is to survive the longest (“Survivor?” Hah!), and you’ll have to work in teams to accomplish tasks that are actually relevant: collect food, cross a zombie-infested city block to gather more supplies, zombie-proof your shelter, etc. Contestants can be eliminated mid-episode if they’re not fast enough. Better yet, eliminated contestants can return as zombies in later episodes. Or maybe, even better yet, the show’s premise pits a team of zombies against a team of survivors.

Me, excited about a reality TV show? Once, about as realistic a prospect as the prospect of enjoying movies in 3D.

Double Space

Per the advice/example of a couple of very, very smart design-types I know, I decided about two months ago that I’m going to switch from double-spacing after periods to single spacing. It’s a surprisingly difficult typing conversion; the period-spacebar-spacebar combo seems to be heavily ingrained after years and years of term paper indoctrination. So, bear with me. And, I guess if you’re so inclined, feel free to join the movement.

(That said, Matt, I’m still not buying a f&*$ing Mac.)

The Interstate

With trips to Manchester, Tennessee; Bloomington, Indiana; Pittsburgh, Pennsylvania; Louisville, Kentucky; Nashville and Memphis, Tennessee; and more, it’s safe to say I’ve done more than my fair share of cross-country road travel this year.

Through all my hours of driving experience, I’ve noticed this: The interstate never seems to travel in a straight line. Nor does it ever seem to move exactly East-West. Some might chalk this up to improper measuring equipment, or a need to maneuver around natural landscape. But I wonder if, in fact, highways were designed that way so that you’d never have to stare directly into a sunrise or sunset for a prolonged period of time. How many accidents might this avoid in a year? Hmm.

On the other hand: Gravois Avenue—the bane of my St. Louis driving existence—is absolutely, positively intolerable around 7:00pm summertime, 4:30pm winter. Not that I find it any more enjoyable at any other time of day.

Re: How I’d Fix the Islanders

A followup to 2008’s How I’d Fix the Islanders, after a visit to Nassau Coliseum over Thanksgiving Break this year.

Girls: The Ice Breakers are gone. Good riddance. The Ice Girls are still around, but as they’re tasked with cleaning up the ice during commercial breaks, at least they’re functional.

T-Shirts: The T-shirt Tommy Gun is gone, but the tee overabundance remains. I caught a shirt during the first intermission, bringing our family total to three tees in the past two games.

Polite Ushers: The ushers didn’t bother us. We bought four tickets at face value, and one in the nosebleeds. To no one’s surprise, there was no problem seating all five of us together down in the lower levels.

That said, pricing on said one general admission nosebleed seats hovered around $40. That’s the cheapest ticket in a half-empty stadium? Maybe someone’s gotten wise to the fact that folks are just going to come in and sit wherever they please.

New “Goal!” Cheer: It’s different again this year. Still incomprehensible. Better than ’08’s “Hey, you suck!” What the heck was wrong with Rock & Roll pt. 2?

Free Chili: It worked, I guess. Folks in our section were legitimately excited about the Isles scoring a third goal. Too bad we only won 2-0 and snapped a 14-game losing streak. I think everyone left disappointed.

Victory Plan: Haven’t seen any word of it. Too bad; I thought this idea was brilliant.

Tailgating, fighting gloves, tagging the visiting team’s best player: No word, yet. But I mean, I don’t know if it’s wholly reasonable to expect the Islanders to keep tabs on the best blog on the whole entire internet.

///

Now, onto some new business:

Door Prizes: Every now and again, just after passing through the stadium gates at a sporting event, you’ll be greeted with a promotional freebie – a hat, umbrella, keychain, whatever. I’ve actually once received a full-size Louisville Slugger at a Mets Game. As for the Islanders? I walked in and was immediately handed a 4×6 ad flyer for electronics at PC Richard. Yuck.

T-Shirts: Seems to me that the only time anyone’s motivated to stand up and cheer is once the t-shirt launchers are on the rink. Why not shoot them off after goals?

WiFi: Several times throughout the game, the Jumbotron ran ads for Optimium Wifi, excitedly explaining that you could connect your smartphone or laptop to available free wifi during the game. Really? Who’s bringing their laptop to games? And we’re encouraging this?

Mass Transit: This one’s a biggie.

How are you supposed to get to an Islanders game if you don’t have a car? This only occurred to me last game after a year and a half of experience driving all over St. Louis, or taking public transit whenever I needed to. What if you don’t want to drive? Or pay $10 for parking? (By the way—$10 for parking?)

I did some basic internet research, and found this quote from a Nassau Coliseum Yelp review:

Getting there EVEN FROM MANHATTAN, is like the plot to the Steve Martin + John Candy classic: Planes, Trains, and Automobiles. 1) Subway to Penn Station, 2) LIRR to Hempstead, 3) N70 to outside the arena, 4) 1/4 mile walk to arena. Really? Am I in Cleveland yet?

Some follow-up research on Google Maps suggests that the transit from Penn Station to the Coliseum will take between 1.5-2 hours each way. Why would anyone living in the downtown NYC Metro area ever consider going to an Islanders game instead of a Rangers game?

You’re a thirty or forty minute drive east of perhaps the biggest hive of sports fanatics in the western world, and it’s nigh impossible for any of them to show up for a game. What a disaster. Why not set up a bus service from downtown direct to the coliseum? How hard and how expensive could that be? Getting people to the game has to be about as important as putting on a good show once they get there, no?

I can’t think of any other professional sports team that has this problem. Granted, I’ve never visited the Columbus Blues Jackets. But I mean, the Memphis Grizzlies are a few minutes’ walk away from Beale Street. The Cardinals, Blues, and Rams are all in the heart of downtown St. Louis. The Cubs and WhiteSox each have their own stops labelled on the metro line. The Mets are reasonably far out from downtown NY, but New Shea Stadium is right on the 7 line, and the team actively promotes taking the train during every game.

I know there’s currently a big movement pushing for the Islanders to get a new arena. I hope they keep the mass transit-ers in mind.

(I wonder if I’m going to end up working for a transit company once I grow up. I keep finding problems here that seem to have easy solutions. They pay money for fixing stuff like this, right?)

Jerseys: From my post on the Pittsburgh Steelers:

Maybe 95% of the Pittsburghians fans wear a black (home) jersey. Even the Steelers’ 3rd Jersey is black & gold in color. Everyone wears black and gold. The result is overwhelming—for opposing teams, and for any poor fans who aren’t part of the tribe yet. It’s as if you’ve got to buy a jersey as a prerequisite for buying a ticket.

On the other hand, maybe (generously) 15% of the fans at the Islanders game show up in uniform. Dad’s comfortable wearing an Islanders windbreaker, Zach’s in street clothes. Mom and I are in uniform, but I’m wearing orange and she’s wearing blue.

I’ve already talked about how a uniform sea of uniforms (hah!) makes for a more intimidating environment for opponents. We could talk about how putting on your uniform psychologically amps you up for the game and ties you closer to the team. So instead, how about we drive jersey wears, jersey sales, and ticket sales all at once? How about a 10% discount on tickets to anyone wearing a uniform? Or, since that’d be hard to measure with online sales, a voucher given out at the door to anyone in jersey for 20% off their next game?

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Maybe, someday, the Islanders will put together a team decent enough to keep my attention on the game and away from all of the marketing things they could be doing better.